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About Me

I’ve been fascinated by cats since I was a kid – it all started when my family rescued an injured stray cat.  From then I was smitten. 


I initially trained as a psychologist but found myself drawn to use my psychology to help cats and their humans.  Studying Clinical Animal Behaviour got me on the road to becoming a cat behaviour geek and I’ve never looked back. 


Helping cats adjust to huge changes in their lives, and supporting them to find ‘purr-fect' homes during my time as Feline Welfare Manager at Battersea Dogs and Cats Home (browse their website), helped consolidate my passion for cat welfare. 


Battersea haven’t been able to get rid of me completely as I’m still one of their Battersea Academy facilitators and also help with their cat behaviour advice line for customers.


Here’s a short video of my time at Battersea:

Sue Hartley, Cat Behaviourist, The Understood Cat, Yorkshire

Sue is friendly, professional, clearly an expert in her field, and in my opinion went above and beyond what we expected.  Thank you for all your help and support Sue - you’ve been amazing.  I’ve passed your details to every cat owner I know!  (Sarah H, Google review).

I’ve got these professional accreditations along with my psychology and clinical animal behaviour qualifications (a BSc, an MSc and a PGDip):


  • Full Member - Association of Pet Behaviour Counsellors (browse website).

  • Registered Clinical Animal Behaviourist - Animal Behaviour and Training Council (browse website).

  • Candidate member - Fellowship of Animal Behaviour Clinicians (browse website).

  • Chartered member - British Psychological Society (browse website).

You’re probably wondering whether all this really matters.  But actually, yes it does.  This means I’m ideally placed to understand your feline’s mind, their behaviour, and what’s going to help them live their best kitty life.  But don’t worry, I’m not all about theory, I’m also into the practical stuff too.

We would work well together if ….


  • You’re open to looking at the situation from your cat’s perspective.

  • You want your cat to thrive and have the best possible kitty life.

  • You only want us to work in a way that’s ‘cat friendly’ and kind to your cat.

  • You’re open to different ways of doing things and prepared to be flexible.

  • You don’t mind dedicating time to put the plan into action for your cat.

  • You’re aware that we don’t have a ‘magic wand’ to change the situation.

  • You’re aware there are no guarantees as cats are all individuals and each situation unique.

  • You don’t mind having a litter tray in your home for your cat.


So, if you want to know you’re doing everything you can for your cat so they can thrive, get in touch.   


By the way, I’m covered by specialist professional insurance and have an Enhanced Disclosure and Barring Service (DBS) check.  If you’d like to see proof that I’m covered or evidence of anything else, just let me know.

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